Frequently Asked Questions

Knowledge is POWER. When you know what is available to help yourself, you have the POWER to make the right decision.

Should you choose a wig before you lose your hair?
Where do you go to purchase a wig?
Why does a wig cost so much?
Does medical Insurance pay for my wig or hair piece?
Are there different sizes of wigs and how do you know if you have been fitted correctly?
Where do you go to get your wig styled?
How long does it take to order a wig?
How do you care for your wig?
Can you colour a wig?
How long does a wig or hair piece usually last?
Is a wig warm, itchy or uncomfortable?
Will the wig or hair piece fall off?
Can you sleep with a wig or hair piece on?

Q. Should you choose a wig before you lose your hair?
A. Definitely. Most of us want the same look and it is easier to find the perfect style and colour before your hair loss compared to matching a style from a picture.     Back to top

Q. Where do you go to purchase a wig?
A. Check your local resources first including the Cancer Agency that usually has an up-to-date listing of local busineses that specialize with hair loss solutions. Also check websites for on-line ordering but if you are not familiar with wigs, it is best not to order from a catalogue or on-line. Locate a salon that stocks a wide variety of wigs and colours so you have to opportunity to choose the style, colour and size that is complimentary to you.     Back to top

Q. Why does a wig cost so much?
A. Is it human hair or synthetic? Machine-made, monotop or 100% hand-tied? The cost of wig depends on the construction of the cap or human hair versus synthetic. Human hair is always more costly than synthetic. A machine-made wig versus 100% hand tied, speaks for itself. A mono-top is a combination of hand-tied and machine-made. Most wigs need to be cut, thinned and trimmed to each individual. The cut should be included in the cost of the wig.     
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Q. Does medical Insurance pay for my wig or hair piece?
A. If you have extended medical and your doctor's support, your medical hair prosthesis or cranial prosthesis (correct medical name when submitting) may be covered. Call your carrier and confirm. If yes, submit a prescription from your doctor with your sales receipt to your carrier.     Back to top

Q Are there different sizes of wigs and how do you know if you have been fitted correctly?
A Yes, in most cases there are petite, regular and large caps. It is very important to be fitted correctly. When you first try on a wig, they will feel uncomfortable. If it feels extra tight or if it feels like it wants to pop off your head, it is probably too small. If it falls low on your forehead, or the tabs are not centered at your temples or there is an airy space at the top of your head, the wig is too big. There are adjustable tabs on most wigs and in most cases, they are for comfort after the fact, not for the original fitting. Make sure the wig specialist explains the correct fit of a wig to you!     Back to top

Q. Where do you go to get your wig styled?
A. Most wigs come with lots of extra hair in them, especially at the front and sides. Any salon selling wigs should have a professional stylist who is able to cut, thin and trim the wig to your individual needs. Cutting a wig is not the same as cutting regular hair. Remember, once a wig is cut it will not grow back. My suggestion is to have a wig stylist cut it rather than your own stylist, unless you are 100% confident in your stylist.     Back to top

Q. How long does it take to order a wig?
A. Five to seven working days. You can have it overnight if you pay the overnight shipping charges.     Back to top

Q. How do you care for your wig?
A. Synthetic - No ifs, ands, or buts - use synthetic products on a synthetic wig. Shampoo, rinse out conditioner and a leave in conditioner are the three products you will need to keep the fibers healthy and strong. Depending on how much you wear your wig is how often you will need to wash it. If you are wearing it daily, you will probably need to wash it every 7 to 10 days. Remember less is best! STAY AWAY FROM THE OVEN AND STOVE WHILE WEARING YOUR WIG. Heat can/will damage your wig. If this happens, do not try to cut the damaged part yourself. Depending on the damage, the wig stylist may be able to help. DO NOT BLOW DRY OR CURL A SYNTHETIC WIG!     Back to top

Human hair - For long lasting, healthy wigs, use the correct products. All salons selling human hair wigs should sell the products. Look for a product with lots of silicon. Silicon will help keep the hair strong and healthy. You can use a blow dryer and a curling iron on a human hair wig while taking into consideration the more styling you do, the harder it is on your wig. If you wear and style your wig on a regular basis, a deep conditioning silicone-based product will help.     Back to top

Q. Can you colour a wig?
A. No, to both human hair and synthetic. If you are a blonde and want to be a red head, buy a red wig. Human hair wigs have already gone through a major chemical process to get it to its current colour. If you try to colour the wig, chances are, you will damage it. A synthetic wig is just that, synthetic, and it can not be coloured.     Back to top

Q. How long does a wig or hair piece usually last?
A. This will depend on the care of it. The better care you take of it the longer it will last. My hair loss is permanent so for a new look, I change my style around every eight months. If I wear my wig for longer than a year, it starts to lose shape and the fibers become frayed. It then starts to look like a wig.     Back to top

Q. Is a wig warm, itchy or uncomfortable?
A. Yes, most wigs will be warm, itchy and uncomfortable especially when you first start wearing it. You will not want to wear your wig every day, all day. Have other options available. The better quality the wig, specifically the 100% hand-tied wigs will be the best option to avoid the above discomfort.     Back to top

Q. Will the wig or hair piece fall off?
A. If the wig or hair piece has been fitted correctly and you have been educated on how to wear it, you should not have any problems.     Back to top

Q. Can you sleep with a wig or hair piece on?
A. This is up to each individual. Some hair pieces are designed to stay on for up to 6 weeks. If you have a clip-on hair piece, they are designed for easy use. Taking them on and off will become as natural as styling your own hair. If you do leave your wig or hair piece on while sleeping, the fibers will break down faster causing damage to the wig.     Back to top

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